Secure commercial equipment intake

Identify commercial HVAC equipment

Share the nameplate information, equipment location, operating symptom, and optional photos needed to review equipment identity and service eligibility.

Equipment and facility information

A photo or model number does not establish diagnosis, parts availability, authorization, warranty status, or service eligibility. J3 confirms scope after review.

Name *

Company or facility *

Phone *

Facility information

Equipment location

Equipment type *

Urgency *

Manufacturer

Model

Serial number

Symptom or request

Nameplate or equipment photos (optional)Up to three JPEG, PNG, or WebP files; 2 MB each and 4 MB combined. Files are signature-checked and forwarded to a configured private quarantine/scanning endpoint; no public file URL is created. Do not upload people, access credentials, or confidential documents.

Uploads are used only to review this request and are not published. Submission does not confirm equipment eligibility, diagnosis, availability, response time, manufacturer affiliation, or warranty authority. See the Privacy Policy.