Privacy Policy
J3 Mechanical Services (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit j3mech.com or interact with our services. This draft requires legal review before launch.
Information We Collect
- Contact and business information, including name, company, role, phone, email, service location, and preferred contact method
- Service information, including facility type, equipment, manufacturer, model, urgency, project details, and request history
- Attribution information, including landing page, referrer, first and last touch, UTM values, advertising click identifiers, session identifier, and visit timestamps
- Consent and communication preferences
- Technical information made available by the browser or service provider, such as IP address, browser type, and device information
Analytics, Advertising, and Call Attribution
With applicable permission, configured services may include Google Tag Manager, Google Analytics 4, Google Ads, Meta Pixel, LinkedIn Insight Tag, Microsoft Advertising UET, Microsoft Clarity, and a call-tracking provider. Necessary first-party attribution is stored in browser storage for up to 90 days and records campaign parameters and click identifiers; it does not intentionally store form-entered personal information. Session identifiers expire with browser session storage. Vendor retention is controlled in the applicable vendor account and must be reviewed during activation.
Nonessential analytics and marketing scripts are not loaded until the visitor accepts those categories. “Necessary only” remains available, and the footer includes a control to reopen privacy choices. Google Consent Mode and vendor account settings require final configuration and verification before claiming activation.
How We Use Information
- Respond to service, maintenance, equipment, project, employment, and availability inquiries
- Route requests to configured email, webhook, or CRM systems
- Measure campaign and website performance and improve content
- Associate lead outcomes with campaign source for offline conversion reporting
- Maintain security, prevent spam, comply with obligations, and protect rights
SMS Communications
When you expressly opt in, you consent to receive messages related to the request or services selected. SMS consent and phone numbers are not shared with third parties or affiliates for their marketing purposes. Text STOP to opt out and HELP for assistance. Message and data rates may apply.
Information Sharing
We do not sell personal information. We may share information with contracted service providers used for hosting, analytics, advertising measurement, communications, call tracking, lead delivery, or customer management; when required by law; or to protect rights, property, or safety.
Data Security and Retention
We use reasonable safeguards, but no method of transmission or storage is completely secure. Lead and customer retention must follow the approved CRM and business record policy; the website does not define a final legal retention period.
Your Choices
You may choose necessary-only tracking, reopen privacy choices from the footer, use browser controls, opt out of SMS by texting STOP, use marketing-email unsubscribe controls, or request access, correction, or deletion where applicable.
Contact and Changes
For questions, contact J3 Mechanical Services through the contact page. We may update this policy by posting a revised version.